Terms & Conditions
These terms govern your use of the Urbanwiz website and the services we provide. By accessing our website or engaging our services, you agree to these terms.
01About these terms
These Terms & Conditions form an agreement between you and Urbanwiz. If you do not agree with any part of these terms, please do not use our website or services.
02Use of our website
- You may use our website for lawful purposes only.
- You agree not to misuse the site, attempt to gain unauthorised access, or disrupt its normal operation.
- All content on this site, including text, graphics, logos, and design, is the property of Urbanwiz unless stated otherwise and may not be reproduced without permission.
03Our services
Urbanwiz provides business process outsourcing and related services, including customer support, virtual assistance, finance operations, back-office support, IT helpdesk, and process automation. The specific scope, deliverables, and pricing of any engagement are set out in a separate agreement or proposal.
04Enquiries and communication
When you submit an enquiry through our website, you consent to us contacting you in response. Submitting an enquiry does not create a binding contract; any engagement begins only once a formal agreement is in place.
05Intellectual property
Unless otherwise agreed in writing, all intellectual property created by Urbanwiz in the course of delivering a service remains subject to the terms of the applicable engagement agreement. You may not copy, distribute, or exploit our materials without prior consent.
06Limitation of liability
Our website and its content are provided on an “as is” basis. To the fullest extent permitted by law, Urbanwiz is not liable for any indirect or consequential loss arising from your use of the website. Nothing in these terms limits liability that cannot be excluded under applicable law.
07Third-party links
Our website may contain links to third-party sites. We are not responsible for the content or practices of those sites, and their inclusion does not imply endorsement.
08Governing law
These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts of Kolkata, West Bengal.
09Contact
If you have any questions about these terms, please contact us at info@urbanwiz.co.in or +91 90388 16866.
Questions about this policy?
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